Refund policy
Refund Policy
Thank you for shopping with Luv From S. We strive to provide the highest quality products and customer satisfaction. Please carefully review our refund policy outlined below.
No Refunds After Receipt
Once your order has been received and accepted, we do not offer refunds. This policy is in place to ensure the integrity and quality of our products. We encourage customers to review their orders before making a purchase.
Exceptions:
- Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will be happy to assist you with a replacement or store credit.
- Incorrect Items: If you receive an incorrect item, please notify us within 7 days of receiving your order. We will arrange for the correct item to be sent to you at no additional cost.
Contact Us:
For any issues or concerns regarding your order, please contact our customer service team at luvfroms.com@gmail.com Please provide your order number and a detailed description of the issue so we can assist you promptly.
Note:
- All requests for replacements or store credits must be accompanied by photographic evidence of the damage or defect.
- Luv From S reserves the right to deny any replacement or store credit request that does not meet our criteria.
Thank you for your understanding and cooperation.
Sincerely, Luv From S Customer Service Team